Methodist Germantown Celebrates Expanded, Patient- and Family-Centered Emergency Room

Published On 04/29/2014

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The expansion and renovation project adds 5,050 square feet of new space, creates a more efficient treatment flow, and facilitates patient and family contact with care providers.

Methodist Le Bonheur Germantown Emergency Room

At 10 a.m., Tuesday, May 20, Methodist Le Bonheur Germantown Hospital celebrates the completion of the expansion and renovations of the hospital’s emergency room.

“Over the past few years, we have seen a significant increase in the number of people in our community who choose Methodist Le Bonheur Healthcare and particularly Methodist Le Bonheur Germantown Hospital for their healthcare needs,” said William Kenley, CEO of Methodist Le Bonheur Germantown Hospital. “The additional space in our emergency department will support our excellent team of physicians, nurses, associates, and volunteers in providing the best emergency care with the highest focus on the patient and family.”

The entire space within the emergency room has been redesigned to provide a more patient- and family-centered approach to care. The waiting room allows for direct patient access, making  emergency staff available to answer any questions. The nurses’ station in the ER is also open and accessible for patients and family members to walk up to discuss any questions or concerns.

Additionally, the new space creates a more efficient emergency room by changing patient flow. Nurses and physicians now use direct bedding, which involves taking patients back to a treatment room soon after they check in, so diagnosing and treating patients can begin sooner.

The hospital broke ground last April to add 5,050 square feet to the existing facility and renovate the existing space. The new emergency room has an additional six new treatment rooms along with three triage rooms. A second floor above the emergency room will allow for future growth, as the hospital develops and advances the services it offers to meet the community needs.

This expansion and renovation project prepares Methodist Le Bonheur Germantown Hospital for future growth and helps to ensure the hospital is positioned to deliver high-quality care in an efficient manner.