Insurance, Billing & Records

Published On 07/11/2011

Insurance

Methodist hospitals and services accept many commercial payment plans, including the ones below. For a full list or to find out if your insurance is in-network, please contact Patient Access at one of the numbers below.

  • Cigna
  • United Healthcare
  • BlueCross BlueShield of Arkansas
  • BlueCross BlueShield - Blue Preferred
  • BlueCross BlueShield - Blue Select

Methodist Primary Care Group

The Methodist Primary Care Group also accepts many commercial payment plans, including: 
  • AARP Medicare
  • Aetna
  • AHS
  • Blue Cross Blue Shiled Mississippi (Mississippi locations only)
  • Blue Cross Blue Shield Tennessee (Tennessee locations only)
  • Cigna
  • Coventry
  • GEHA
  • HealthSpring
  • Humana
  • Mail Handlers
  • Mississippi Physicians Care Network (Mississippi locations only)
  • United Healthcare

Patient Access Contact Numbers

Le Bonheur Children's Hospital – 901.287.6370
Methodist Le Bonheur Germantown – 901.516.6000
Methodist North – 901.516.5378
Methodist South – 901.516.3770
Methodist University – 901.516.8166

Billing

Do you have a question about your hospital bills? The Patient Financial Services Department can help. Please contact us with any questions or to arrange payment on your account.

Patient Financial Services
6077 Primacy Pkwy #400
Memphis, TN 38119
Monday – Friday, 8:00 a.m. – 4:30 pm.

901.516.1000 – Main number
901.842.1260 or 888.528.9775 – For billing inquiries or to arrange payment
901.516.1067 – To discuss refunds
901.516.0916 – For billing questions about Methodist Primary Care Group

Ways to Pay Your Bill

We accept cash, checks, MasterCard, Visa and Discover. You can pay:

  • By phone (credit card only) – 901.842.1260 or 888.528.9775
  • Online – using the myMethodist portal, www.methodisthealth.org/login
  • By mail
    • Patients – use the physical address above.
    • Payor groups or insurance – mail to:
      PO BOX 75947, Charlotte, North Carolina 28275

Medical Records

If you would like to request a copy of your medical record at any time, complete the medical authorization form and submit to our office. For questions please call 901.516.2414